Privacy Policy

Privacy Policy

Effective Date: January 1, 2026

Neely Industries ("Neely Industries," "Company," "we," "our," or "us") is committed to protecting your privacy and maintaining the trust of our customers, suppliers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and related services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

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PRIVACY POLICY

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

Name

Company name

Email address

Telephone number

Mailing address

Product inquiries

Quote requests

Order information

Customer service communications

Information Automatically Collected

When you visit our website, we may automatically collect:

IP address

Browser type and version

Device information

Operating system

Referring website

Pages visited

Time spent on pages

Date and time of visits

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2. How We Use Information

We may use collected information to:

Respond to inquiries

Process orders and quote requests

Provide customer support

Improve website functionality

Improve products and services

Conduct analytics and performance monitoring

Send marketing communications (where permitted by law)

Comply with legal obligations

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3. Legal Basis for Processing (GDPR)

Where GDPR applies, we process personal information based on:

Your consent

Performance of a contract

Compliance with legal obligations

Legitimate business interests

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4. Sharing of Information

Neely Industries does not sell personal information.

We may share information with:

Website hosting providers

Payment processors

Shipping providers

Marketing service providers

Government authorities when legally required

All service providers are required to maintain appropriate safeguards for personal information.

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5. Data Security

We implement commercially reasonable technical, administrative, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction.

No method of electronic transmission or storage is completely secure, and therefore we cannot guarantee absolute security.

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6. Data Retention

We retain information only as long as necessary to:

Fulfill business purposes

Comply with legal obligations

Resolve disputes

Enforce agreements

Information that is no longer needed will be securely deleted or anonymized when practicable.

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7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those websites.

Users should review the privacy policies of any third-party sites they visit.

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8. Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

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CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you may have the following rights:

Right to Know

You may request information regarding:

Categories of personal information collected

Sources of information collected

Business purposes for collection

Categories of third parties receiving information

Right to Access

You may request a copy of personal information collected about you.

Right to Correct

You may request correction of inaccurate personal information.

Right to Delete

You may request deletion of personal information, subject to legal exceptions.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

Sale or Sharing of Information

Neely Industries does not sell personal information and does not share personal information for cross-context behavioral advertising.

To exercise your California privacy rights, contact us using the information below.

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GDPR RIGHTS (EUROPEAN UNION, EEA, UNITED KINGDOM)

Individuals located within the European Economic Area (EEA), United Kingdom (UK), or other jurisdictions with similar privacy laws may have the following rights:

Right of Access

Right of Rectification

Right of Erasure ("Right to be Forgotten")

Right to Restrict Processing

Right to Data Portability

Right to Object

Right to Withdraw Consent

Right to File a Complaint with a Supervisory Authority

To exercise these rights, contact us using the information provided below.

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INTERNATIONAL DATA TRANSFERS

Your information may be processed and stored in the United States or other jurisdictions where our service providers operate.

By using our website, you acknowledge that your information may be transferred internationally and may be subject to laws different from those in your country.

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COOKIE POLICY

What Are Cookies?

Cookies are small text files stored on your device that help websites function efficiently and provide information to website owners.

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Types of Cookies We Use

Essential Cookies

Required for website functionality, security, and navigation.

Analytics Cookies

Help us understand how visitors use our website.

Examples include:

Google Analytics

Website performance tracking tools

Functional Cookies

Allow websites to remember preferences and settings.

Marketing Cookies

May be used to measure marketing effectiveness or support advertising efforts.

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Managing Cookies

Most web browsers allow users to:

Accept cookies

Reject cookies

Delete stored cookies

Disabling cookies may affect website functionality.

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Do Not Track

Our website currently does not respond to browser "Do Not Track" signals because there is no universal standard for such signals.

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CONTACT US

For privacy requests or questions regarding this policy:

Neely Industries

Website: https://www.neelyindustries.com

Email: privacy@neely.industries

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Last Updated: January 1, 2026